SHIPPING POLICY

We Ship Worldwide!

Shipping in India

  • Free shipping on all orders within India.

  • Cash on Delivery (COD) is not available.

  • Shipped Within: 8-10 Working Days.

International Shipping

  • We ship globally!

  • Shipping Fee: INR 3,500 / $50 applies to all international orders.

  • Free Shipping: Orders above INR 60,000 (on non-discounted merchandise) qualify for free shipping.

  • Shipped Within: 12-14 Working Days.
  • Cash on Delivery (COD) is not available for international orders.


Returns & Alterations

All our garments are made to order. Once an order is confirmed, we do not offer exchanges or returns.

However, if you require alterations, we are happy to assist. Please note:

  • Alteration services are available, but courier charges will be borne by the customer.

  • Contact us for alteration assistance at info@parneetgujral.com.


Taxes & Duties

For Indian Customers:

  • Product prices displayed are inclusive of all taxes and duties.

For International Customers:

  • Orders are shipped on a Delivery Duty Unpaid (DDU) basis.

  • Prices do not include import duties, customs fees, or local sales taxes, which are determined by your country’s customs regulations.

  • The recipient is responsible for all applicable duties and taxes upon delivery.

For any queries regarding import duties & customs, please email us at info@parneetgujral.com. We will assist you to ensure a smooth shopping experience.


Payments

  • Payments must be made as per the MRP displayed on the website.

  • We use secure third-party payment gateways, including Razorpay and other trusted platforms.

  • Payment transactions are subject to the terms & conditions of these service providers.

Verification Process:

Before shipping your order, we may request supporting documents (e.g., Government-issued ID and address proof) to verify the ownership of the payment method used. This ensures a safe and secure online shopping environment for all customers.

Payment Disclaimers:

We are not responsible for any payment-related issues, including:

  • Unauthorised transactions.

  • Exceeding the limit set by your bank.

  • Payment failures or declined transactions.


Delivery Timelines

  • Orders will be delivered within 8 – 10 business days with in India.

  • Orders will be delivered within 12 – 14 business days outside India.
  • If there are any unexpected logistical delays, we will notify you immediately.

For further inquiries, feel free to reach out at info@parneetgujral.com or WhatsApp us at +91-9205666955.

We appreciate your trust in ParneetGujral.com and look forward to serving you! 😊

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